This kind of conversation is important during retrospectives, which offer a structured opportunity for feedback. Take time to address the pain points, because it’s as important to talk about what’s not working as it is to celebrate wins. If you facilitate meetings with this outlook, your intention will permeate to the rest of the team as well.Īnother part of creating a culture of trust is a willingness to have hard conversations. You’re in a position to make sure all members of the team feel heard and every idea is welcome. If you’re a project manager, you’re ultimately a culture carrier. Project managers set the tone for the team. We understand everyone has a story, we value every person we work with, and we treat every member of the team with dignity and respect. A great project manager intentionally and proactively creates an environment of communication and trust. As the Vice President at our company, Rob Harr, explains so well- projects fail because of the people things, not the technical things. One of the most important things a project manager can do is create a people-first culture. CultureĬulture builds a strong foundation within the project team. Culture builds a strong foundation within the project team, Clarity builds on that culture to establish a shared vision for the project, and Course Correction ensures that the project continuously moves toward the defined vision. These three principles can be summed up with the 3 C’s: Culture, Clarity, and Course Correction. Managing projects involves managing a changing environment-things rarely go as planned-and when faced with changes it’s important to remain focused on the principles that guide your work.
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